TERMS OF SERVICE

Last updated on [27/12/2025]

Please read these Terms of Service ("ToS" or "Terms") carefully. The users, subscribers, partners, and viewers ("Users") accept the terms of this ToS by accessing and/or utilizing the services of POTOLO (the "Company"). The Users acknowledge that they agree to this ToS and accept the rights and obligations created by it. This ToS is drafted to outline the relationship between the Users and the Company. This ToS is designed to comply with the applicable laws and standards.

1. INTRODUCTION

1.1. Overview of POTOLO Services

POTOLO operates as a multifaceted application designed to cater to a wide range of User needs through a singular, User-friendly platform. The services provided by POTOLO encompass a broad spectrum of daily necessities and conveniences, including, but not limited to, the ordering of food from various kitchen partners, the facilitation of hiring workers for a diverse array of tasks and projects, the provision of health consultations by certified professionals, access to gyms in the vicinity with flexible membership options, fleet management solutions tailored for efficiency and effectiveness, dry cleaning services inclusive of convenient pickup and delivery, and the sale of bus tickets facilitating travel arrangements for our Users. Each service is crafted with the intent to streamline the process of accessing these necessities, ensuring a seamless, efficient, and User-oriented experience. POTOLO's commitment to excellence is evident in the meticulous selection of partners, the adoption of state-of-the-art technology in service delivery, and the continuous endeavor to enhance User satisfaction through innovative solutions.

1.2. Acceptance of Terms

By accessing and using the POTOLO application, you, the User, agree to be bound by these Terms, which constitute a legally binding agreement between you and POTOLO. Your use of the POTOLO application signifies your unconditional acceptance of these Terms in their entirety. If you do not agree with any part of these Terms, you must cease use of the POTOLO application immediately. These Terms apply to all Users of the application, including without limitation Users who are browsers, vendors, customers, merchants, and/or contributors of content. It is your responsibility to review these Terms periodically for updates or changes. Your continued use of the application following the posting of any changes to the Terms constitutes acceptance of those changes. This ToS outlines the terms under which you agree to use our services and, together with our Privacy Policy and other company policies, governs our relationship with you in relation to the POTOLO application.

1.3. Amendments to Terms

POTOLO reserves the right, at its sole discretion, to modify, add, or remove portions of these Terms at any time without prior notice. Such amendments may be necessitated by changes in the law, new regulatory requirements, enhancements in services, or adjustments in the way the business operates. You are expected to check these Terms periodically for changes. The current version of the Terms will be available on the POTOLO application at all times. Your continued use of the POTOLO application following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms, POTOLO grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the application. It is your responsibility to ensure that your use of the POTOLO application complies with the current version of the Terms and any and all future updates.

2. ELIGIBILITY

2.1. Age Requirement

Access to and use of the POTOLO application are hereby restricted to individuals who are eighteen (18) years of age or older, or the age of majority in the jurisdiction from which the application is accessed, whichever is higher. This age requirement is instituted to ensure that Users possess the legal capacity to enter into binding contracts under applicable law. By accessing or using the POTOLO application, you represent and warrant that you meet the above-stated age requirement and have the ability to form legally binding contracts. POTOLO reserves the right to request proof of age at any stage to verify that minors are not using the service. Failure to comply with this requirement may result in access restrictions or termination of your account with POTOLO.

2.2. User Responsibility for Account

Upon creating an account with POTOLO, you agree to (a) provide accurate, current, and complete information as may be prompted by any registration forms on the application ("Registration Data"); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any other information you provide to POTOLO, to keep it accurate, current, and complete; and (d) accept all risks of unauthorized, illegal, and unlawful access to the Registration Data and any other information you may provide to POTOLO. You are solely responsible for all activities that occur under your account due to your failure to maintain the confidentiality of your account credentials. Should you become aware of any unauthorized use of your account or any other breach of security, you must notify POTOLO immediately. POTOLO will not be liable for any loss or damage arising from your failure to comply with this ToS.

2.3. Prohibited Uses

The services provided by POTOLO are intended for the purpose authorized under these terms as follows: (a) for daily consumers, it shall be for personal and non-commercial use; and (b) for non-consumers like business partners, it shall be for commercial use. By agreeing to these Terms, you acknowledge and agree that you will not use the POTOLO application for any purpose that is illegal or prohibited by these Terms. Prohibited uses include, but are not limited to: using the application in any manner that could damage, disable, overburden, or impair any POTOLO server, or the network(s) connected to any POTOLO server, or interfere with any other party's use and enjoyment of the POTOLO application; attempting to gain unauthorized access to the application, other accounts, computer systems, or networks connected to any POTOLO server through hacking, password mining, or any other means; obtaining or attempting to obtain any materials or information through any means not intentionally made available through the application; using the application to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others; using the application to conduct or forward surveys, contests, pyramid schemes, or chain letters; uploading, posting, emailing, transmitting, or otherwise making available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable; impersonating any person or entity, including, but not limited to, a POTOLO official, forum leader, guide, or host, or falsely stating or otherwise misrepresenting your affiliation with a person or entity. Compliance with this provision is critical to the integrity and security of the POTOLO application and the services offered within. Violation of any part of this ToS may result in immediate termination of your account and access to POTOLO services, legal action, and appropriate financial liability for any damages caused by such unauthorized use.

3. SERVICES OFFERED

3.1. Food Ordering from Kitchen Partners

The POTOLO application provides Users with the ability to order food from a variety of kitchen partners. Users can browse menus, place orders, and arrange for delivery or pickup through the application. POTOLO acts as an intermediary between the User and the kitchen partner, facilitating the transaction and ensuring that orders are processed efficiently. While POTOLO strives to ensure the quality and accuracy of the services provided by kitchen partners, it does not guarantee the quality, safety, or legality of the food ordered. Users are encouraged to review kitchen partners' profiles, ratings, and reviews to make informed decisions.

3.2. Hiring Workers for Tasks and Projects

Users can hire workers for a variety of tasks and projects through the POTOLO application. The platform connects Users with qualified professionals who offer services ranging from home repairs to freelance work. POTOLO facilitates the hiring process, including posting job listings, reviewing worker profiles, and processing payments. However, POTOLO does not employ the workers and is not responsible for the quality, safety, or legality of the services provided. Users are encouraged to conduct their own research and exercise due diligence when hiring workers.

3.3. Health Consultations by Certified Professionals

POTOLO offers access to health consultations with certified professionals, including doctors, therapists, and nutritionists. Users can book appointments, attend virtual consultations, and receive medical advice through the application. While POTOLO facilitates the connection between Users and health professionals, it does not provide medical services or advice. Users should seek the advice of a qualified healthcare provider for any medical concerns and should not disregard professional medical advice or delay seeking it based on information obtained through the POTOLO application.

3.4. Access to Local Gyms

POTOLO provides Users with access to local gyms, offering flexible membership options and the ability to book classes or personal training sessions. Users can explore gym facilities, view class schedules, and manage memberships through the application. POTOLO acts as an intermediary, facilitating the booking process and ensuring that Users can easily access gym services. However, POTOLO does not operate the gyms and is not responsible for the quality, safety, or legality of the services provided by gym partners. Users are encouraged to review gym profiles, ratings, and reviews to make informed decisions.

3.5. Fleet Management Solutions

POTOLO offers fleet management solutions designed to optimize the efficiency and effectiveness of transportation and logistics operations. The application provides tools for tracking vehicles, managing routes, and monitoring driver performance. POTOLO facilitates the integration of fleet management services into Users' operations, ensuring that they can effectively manage their transportation needs. While POTOLO strives to provide accurate and reliable fleet management solutions, it does not guarantee the performance or results of the services provided. Users are encouraged to conduct their own research and exercise due diligence when integrating fleet management solutions.

3.6. Dry Cleaning Services with Pickup and Delivery

Users can arrange for dry cleaning services, including convenient pickup and delivery options, through the POTOLO application. The platform connects Users with local dry cleaning providers, allowing them to schedule pickups, track orders, and manage payments. POTOLO acts as an intermediary, facilitating the transaction and ensuring that orders are processed efficiently. While POTOLO strives to ensure the quality and accuracy of the services provided by dry cleaning partners, it does not guarantee the quality, safety, or legality of the services. Users are encouraged to review dry cleaning partners' profiles, ratings, and reviews to make informed decisions.

3.7. Sale of Bus Tickets

POTOLO provides Users with the ability to purchase bus tickets through the application. Users can browse available routes, compare prices, and book tickets for their desired travel dates. POTOLO acts as an intermediary, facilitating the transaction and ensuring that tickets are issued accurately. While POTOLO strives to provide accurate and reliable bus ticketing services, it does not guarantee the availability, quality, or safety of the bus services. Users are encouraged to review bus operators' profiles, ratings, and reviews to make informed decisions.

4. USER OBLIGATIONS

4.1. Accurate Information Provision

Users of the POTOLO application are required to provide accurate, current, and complete information during the process of registration, and when using any of the services offered through the application. This obligation extends to the submission of personal information, payment details, and information related to the services requested or provided through the application, including, but not limited to, food orders, worker hiring specifics, health consultation details, gym subscriptions, fleet management data, dry cleaning specifications, and bus ticketing information. Users must promptly update their information to maintain its accuracy, currency, and completeness. Failure to provide accurate information may result in the suspension or termination of the User's account, denial of access to the application's services, or legal action to recover damages caused by the misinformation.

4.2. Compliance with Local Laws

Users are obligated to use the POTOLO application in a manner that complies with all applicable local, state, national, and international laws and regulations. This includes, but is not limited to, laws relating to labor and employment, health and safety, consumer protection, data protection and privacy, intellectual property, and any specific regulations governing the services utilized through the POTOLO application. Users must ensure that their use of the application does not infringe upon the rights of others or contribute to or facilitate illegal activities. In the event that POTOLO becomes aware of or suspects, in its sole discretion, any User's violation of applicable laws or these Terms of Service, POTOLO reserves the right to investigate such violations and may, at its sole discretion, immediately terminate the User's access to the application without prior notice.

4.3. Payment Obligations

Users agree to fulfill all payment obligations associated with services requested and provided through the POTOLO application. This includes ensuring sufficient funds are available for transactions, timely payment for services rendered, and adherence to the payment terms stipulated for each service, including cash on delivery terms where applicable. Users must review and understand the fees, taxes, and charges associated with their use of the application and the services therein. POTOLO reserves the right to employ all legal means to collect fees owed, including but not limited to legal action and the use of collection agencies. Failure to fulfill payment obligations may result in the suspension or termination of the User's account and access to the application's services.

4.4. Respect for Other Users and Service Providers

Users of the POTOLO application are required to conduct themselves with respect and courtesy towards other Users and service providers on the platform. This obligation prohibits any form of harassment, abuse, discrimination, or derogatory conduct towards others, regardless of the medium through which such interactions occur. Users must respect the privacy and intellectual property rights of others, abstain from making false claims or statements, and avoid actions that could disrupt the provision or use of the application's services. POTOLO reserves the right to terminate or suspend the accounts of Users who violate these principles of respect and courtesy, and to take appropriate legal action to protect its Users and service providers from abusive or unlawful behavior.

5. SUBSCRIPTION TERMS

Subscription terms for gym access memberships and other subscription-based services are outlined in the application. Users agree to provide accurate payment information and are responsible for all fees associated with their subscriptions.

6. BOOKING AND ORDERING TERMS

Users must comply with the terms set forth by POTOLO and its service partners when booking services or placing orders through the application. Cancellation and modification policies vary by service type.

7. PAYMENT TERMS

POTOLO accepts various payment methods including credit cards, debit cards, digital wallets, and cash on delivery where available. Users are responsible for ensuring valid payment information is maintained.

8. COMMUNICATION PREFERENCES (10DLC)

Users may opt-in to receive communications from POTOLO and its partners. Users have the right to opt-out of promotional communications at any time while still receiving important transactional communications.

9. INTELLECTUAL PROPERTY RIGHTS

All content on the POTOLO application is the property of POTOLO or its content suppliers and is protected by copyright and trademark laws. Users may not copy, reproduce, or distribute any content without prior written permission.

10. USER DATA AND PRIVACY

The data privacy and security rights of the Users shall be governed by the Company's Privacy Policy.

11. LIABILITIES AND INDEMNIFICATION

POTOLO's liability is limited as set forth in these Terms. Users agree to indemnify and hold harmless POTOLO from any claims arising from their use of the application or violation of these Terms.

12. TERMINATION AND SUSPENSION

POTOLO reserves the right to terminate or suspend User accounts at any time for violations of these Terms. Users may also terminate their accounts at any time through the application.

13. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement shall be governed by the laws of the US. Disputes shall be resolved through mutual negotiations, mediation, or arbitration as set forth in these Terms.

14. MISCELLANEOUS

This Agreement constitutes the entire agreement between the Parties. No modifications shall be effective unless in writing and signed by both Parties.

15. CONTACT INFORMATION

Email: contact@potolo.com

Address: Suite 325 100 Matawan Road, Matawan, NJ 07747

16. TERMS UPDATES

This Terms of Service may be updated periodically. Continued use of the services constitutes acceptance of the updated Terms.

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